For example, in some areas of Texas, Verizon users now have the capability to text to 9-1-1 while other carriers do not provide this option yet. If you were to text to 9-1-1, you would most likely receive a bounce back message requesting that you call 9-1-1 for help. As of September of this year, all the major cell phone carriers are required to provide a bounce back message if someone tries to text to 9-1-1. These carriers include Sprint, T-Mobile, AT&T and Verizon.9-1-1 entities across the country are working hard so that all carriers can soon provide the public with the option of texting to 9-1-1, in the event that they cannot call 9-1-1 for help. In the meantime, remember, to ALWAYS contact 9-1-1 by making a voice call to ensure that you get help during an emergency situation. For the deaf or hard of hearing, remember to use a telecommunications relay service.
An emergency situation includes any of the following:
· A fire
· A crime
· A car crash
· A medical emergency
When you call 9-1-1, make sure you know your location and answer all the call-taker's questions. For more information on Text-to-9-1-1, please visit the FCC site at http://www.fcc.gov/text-to-911.
A video clip of Text to 9-1-1 in Jonesboro, Arkansas