Sunday, April 14, 2013

Celebrate National Public Safety Telecommunicators Appreciation Week 2013

Every year, the second full week of April is recognized as a time to celebrate and appreciate telecommunicators across the nation. Telecommunicators are individuals who work for an emergency service provider (usually 9-1-1) whose main responsibility is to be an operator for the receiving and processing of emergency services calls made by telephone, radio, or any other form of electronic means. They work hard each and every day to make sure citizens get the best emergency services and they are a very important part of the community.

If you have ever dialed 9-1-1 to get help in an accident or an emergency, then a telecommunicator has been on the phone to collect your information and get you help. During this week, April 14th-20th, agencies, elected officials and citizens are honoring 9-1-1 call-takers and dispatchers for their effort in making emergency services effective and efficient. 
Back in 1990, Congress designated this week to recognizing telecommunicators and we ask that you do the same this week! If you see a telecommunicator or you know someone who works as a call-taker or dispatcher, reach out to them and take the time to let them know that they are appreciated for all the time and effort they put into making 9-1-1 what it is today.

Attached is a proclamation from Texas Governor Rick Perry recognizing telecommunicators this week. We ask that you do the same and share your stories with us on how you appreciated your call-takers and dispatchers.

Check out this cute video created by Edmond Dispatch:

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